Terms and Conditions for Online Sales
1. Definitions
“Products” means footwear and other associated products or services offered for sale via our Website.
“Terms” means these terms and conditions for online sales.
“Us” or “we” and means Blundstone Australia Pty Ltd ABN 60 009 475 852, and “our” has a corresponding meaning.
“Website” means www.blundstone.com.au.
2. Your Rights and Obligations
These Terms contains very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that might apply to you. Please read it carefully.
By placing an order for products or services from this Website, you acknowledge and agree that you are of legal age and capacity to enter this agreement, and that you accept and are bound by these Terms.
You may not order or obtain products or services from this Website if you:
(a) do not agree to these Terms;
(b) are not 18 years of age, and/or do not have legal capacity to enter a binding contract with us, or
(c) are prohibited from accessing or using our Website, any of our Website’s contents or our Products by applicable law.
These Terms apply to the purchase and sale of Products through our Website. We may change the Terms without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Website, and you should review these Terms before purchasing any Products that are available through the Website. Your continued use of the Website after a posted change in these Terms will constitute your acceptance of and agreement to such changes.
These Terms are an integral part of the Terms of Use that apply generally to the use of our Website. You should also carefully review our Website Privacy Policy before placing an order for products or services through this Website.
3. Order Acceptance and Cancellation
You agree that your order is an offer to buy, under these Terms, all Products listed in your order. If an order is not accepted by us, we will not be obligated to sell the Products to you.
We may choose not to accept any orders in our sole discretion.
After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered.
4. Prices and Payment Terms
All prices, discounts and promotions posted on the Website are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes.
Posted prices do not include charges for shipping and handling. All such charges will be added to your merchandise total and will be itemised in your shopping cart and in your order confirmation email.
We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
We may offer, from time to time, promotions on the Website that may affect pricing and that are governed by separate terms and conditions to these Terms. If there is a conflict between the promotion terms and these Terms, the promotion terms will apply.
Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. Acceptable payment methods are outlined at our Blundstone Help Centre - Orders.
If you are paying by credit card, you represent and warrant that:
(a) the credit card information you supply to us is true, correct, and complete;
(b) you are duly authorised to use such credit card for the purchase;
(c) charges incurred by you will be honoured by your credit card company; and
(d) you will pay charges incurred by you at the posted prices, including GST.
5. Shipments and Delivery
We will arrange shipment of the Products to you. Please check Blundstone Help Centre – Shipping for specific delivery options, restrictions and associated costs.
Shipping and delivery dates are estimates only and cannot be guaranteed. Title to the Products you have purchased, and risk of loss of those Products, passes to you on our delivery of your Products to the carrier. We are not liable for any delays in shipments, or damage caused to Products during transit.
All orders are shipped from our warehouse in Derrimut, Victoria.
6. Returns and Refunds
Except for any Products designated on the Website as non-returnable, or where special conditions otherwise apply (e.g. during promotional periods), we offer free returns for purchases made on the Website and returned to us within 30 days of the date of purchase or order provided.
Returns of Products purchased on our Website, must be initiated through the process at How do I start a return?.
Products must be sent back in their original unworn condition and in any original packaging and shipping carton.
Provided the return complies with the requirements set out above, we will refund the original purchase price. If items are returned damaged or worn, no refund will be provided.
You are responsible for checking what is returned to us. If any additional items accompany your returned Products, we are not obliged to return those items and they may be destroyed. Title in any returned Products will not pass to us until they are received at our warehouse.
Further information about our returns process is available at Blundstone Help Centre – Returns & Warranty Claims.
7. Limited Warranty
To the extent permitted by law, we are not responsible or liable for your use of the Website or the products available for purchase on the Website.
Our Products come with a warranty gives you specific legal rights, and you may also have other rights under the law. Nothing in these Terms and Conditions excludes any rights you have under Australian Consumer Law or any applicable state or territory law.
This limited warranty can also be found at What is Blundstone’s 6 Month Warranty? and in the documentation we provide with the Products.
To the extent permitted by law, we limit the duration and remedies of all implied warranties to the duration of this limited warranty.
This limited warranty extends only to you as the original purchaser of the Product from the Website. It does not extend to any subsequent or other owner or transferee of the Product.
To make a warranty claim, you can utilise the form available at How do I start a warranty claim?.
You may also invoke the dispute resolution process outlined in these Terms if you believe that we have not fulfilled our obligations under this limited warranty or these Terms.
8. Goods not for Resale or Export
You represent and warrant that you are buying Products from the Website for your own personal use or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within Australia.
9. Privacy
Our Website Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of Products through the Website.
10. Force Majeure
We will not be liable or responsible to you, or be in default or breach or these Terms, for any failure or delay in our performance under these Terms when and to the extent that such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national or regional emergency, revolution, insurrection, epidemic or pandemic, lockouts, strikes or other labour disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, telecommunications breakdown or power outages.
11. Governing Law and Jurisdiction
The Website is operated from Australia, and for the purposes of any dispute your transaction is deemed to have taken place in Tasmania, Australia. All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the state of Tasmania without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the state of Tasmania.
12. Dispute Resolution
Subject to any other provision of these Terms, any claim, dispute or controversy (whether in contract, tort or otherwise) whether pre-existing, present or future, and including statutory, consumer protection, common law, intentional tort, injunctive and equitable claims) between you and us arising from or relating in any way to your purchase of the Products through the Website, will be resolved exclusively in accordance with the laws of the state of Tasmania.
13. Assignment
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any assignment or delegation in violation of these Terms is null and void.
No assignment or delegation relieves you of any of your obligations under these Terms.
14. No Waivers
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.
The waiver of any right or provision will be effective only if in writing and signed by our duly authorised representative.
15. No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
16. Notices
We may provide any notice to you under these Terms by sending a message to the email address you provide. It is your responsibility to keep your email address current.
To give us notice under these Terms, you must contact us as follows through our online contact form at Get in touch - Blundstone or by mail to us at Blundstone Australia Pty Ltd, 88 Gormanston Road, Moonah, Tasmania 7009.
We may update the means of providing notice to us by posting a notice on the Website.
Notices provided by:
(a) our online contact form – will be effective the next business day after completion or sending; and
(b) mail – will be effective five business days after sending if sent from within Australia.
17. Severability
If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be severed and will not affect the validity or enforceability of the remaining provisions of these Terms.
18. Entire Agreement
Our order confirmation, these Terms, our Website Terms of Use, and our Privacy Policy will constitute the final and integrated agreement between you and us on the matters contained in these Terms.