We take great care in the manufacture of our products. If you believe the footwear you have purchased from one of our approved resellers contains a manufacturing fault, and wish to make a claim under this warranty, you must return the footwear (at your own cost) to the place of purchase for assessment together with your original purchase receipt within 2 years from the date of purchase.
If, following such assessment, we determine that the footwear contains a manufacturing fault that renders the product unsuitable for the purpose for which it was originally purchased, we will replace the footwear or repair it at our expense.
This warranty is void if you use or have used the footwear in a way which causes or has caused damage to them beyond normal wear and tear. This includes, without limitation, exposing the product to caustic materials that may cause the materials in it to break down.
Applicable for Australia and New Zealand only.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Any benefits you receive under our 30 Day Comfort Guarantee and our 2 Year Extended Manufacturer's Warranty are in addition to other rights and remedies that you may have as a consumer under a law in relation to the footwear to which these warranties relate.